Shipping policy

📦 Shipping Policy

Thank you for shopping with Vivid Variations Gifts! We take pride in creating personalised, heartfelt gifts for you and your loved ones. Below you'll find all the details about our shipping process.

🚚 Where We Ship

We currently ship within the UK only.

⏳ Processing Times

Each item is handmade to order with care and attention to detail.
Processing time: Up to 6 working days (Monday–Friday) from the date of purchase.
You’ll receive a confirmation email once your order is on its way.

📬 Delivery Time

We ship via Royal Mail Tracked 48 as standard, which usually takes 2–3 working days after dispatch.
Need it faster? We offer Royal Mail Tracked 24 and Next Day options at checkout for a speedier service.

📦 Packaging

All our items are carefully packaged to ensure they arrive in perfect condition. We also use eco-conscious packaging wherever possible.

🧾 Incorrect Address

Please double-check your shipping details before placing your order. If you notice a mistake, contact us as soon as possible – we’ll do our best to help before your item is dispatched.

📭 Missed Delivery or Delays

Royal Mail may occasionally experience delays, especially during busy seasons. If your order hasn’t arrived within 10 working days of dispatch, please get in touch and we’ll be happy to assist.